Outsourced and external HR Support

Red Wagon provides straight-talking advice for complex HR and IR matters.

We support organisations with practical, experienced and personally accountable advice across the workplace issues that matter most – from retained HR support and employee relations to investigations, compliance, leadership, systems and change.

Our Expertise

Outsourced and External HR Support

Trusted HR support without the need to build a full internal team.

Red Wagon provides outsourced and external HR support that combines practical day-to-day advice with senior escalation, implementation support and workplace relations expertise.

We work as an extension of your team, helping leaders manage employee relations, performance, compliance, policies, workplace issues and people projects with confidence.

Employee Relations and HR Compliance

Clear advice when the detail matters and the risk is real.

We help organisations manage employee relations, Modern Award and enterprise agreement interpretation, pay rates, allowances, penalties, classification issues and underpayment risks.

We also support restructures, redundancies, performance matters, disciplinary processes and enterprise bargaining, helping leaders make decisions that are fair, defensible and operationally workable.

Workplace Investigations and Complaint Management

A clear process, a steady hand and confidence that the matter will be handled fairly.

Red Wagon supports workplace investigations, complaint and grievance management, whistleblower matters, mediation, facilitated discussions and conflict resolution. As a licensed investigation agency, Red Wagon provides independent, specialist support for workplace complaints and investigations (ISL318234).

We help clients assess the right pathway, manage risk, communicate clearly and ensure the process is proportionate to the issue.

HR Strategy and Leadership Coaching

Practical support for leaders navigating change, complexity and growth.

We partner with clients across HR and IR strategy, organisation design, governance, executive and leadership coaching, culture and transformation.

Our focus is on the decisions, structures and leadership behaviours that create sustainable outcomes.

Workplace Policies, Processes and Training

Good governance needs more than good intentions.

Red Wagon supports workplace policies, employment contracts, HR documentation, process design, HR systems, compliance frameworks and training.

We help organisations set clear expectations, build practical systems and ensure leaders and employees understand the standards expected of them.